Hi Guys,
I have a problem with a DDI routing to voicemail in night service and playing the default message embedded in the system before the mailbox greeting is played. I have checked everything I can think of to stop this but still it plays. The mailbox has a primary greeting programmed and this does play after the mitel one.
I have set transfer to unanounced, set Play recording instructions to no, Set the audio for calls holding camped and ringing to Ringback,
Any more ideas?