sets reset randomly then come back asking for registration

[ralph]

Is the system it's registered to rebooting over night?

Ralph

[Dutch]

Just trying to gather some info and it's a long shot if you can't browse through the system to check default values, but is there something to be found in the 3300 logs as to what time they (I assume) drop out and ask for pin?

Are your general Cluster settings and ICP/PBX Networking settings correct under Trunks -> IP/XNET? e.g IP's matching the ICP number on all cluster nodes. I have once seen weird things happen due to the fact info was entered incorrect there during a migration to a cluster.

Dutch

[LoopyLou]

What is in your Option 125?
What is the length of time before a set needs to renew its IP?

[ccuster]

Is the system it's registered to rebooting over night?

Ralph

No. the system stays up overnight. and unfortunately the phones in question decided NOT to reset last night so we have no data from wireshark. we are going to leave wireshark running for the next couple of nights to try and catch one of the resets

[LoopyLou]

So can you tell us what you have set in Option 125 please.

[ccuster]

Problem resolved.

it was a conflicting (old voice vlan) VLANs on the same switches - I do not have the details as our network team resolved by retiring an old unused subnet and the old voice vlan associated w/ it.