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Import list into Oaisys Tracer?
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Topic: Import list into Oaisys Tracer? (Read 3104 times)
acraig00
Contributer
Posts: 29
Karma: +3/-0
Import list into Oaisys Tracer?
«
on:
August 06, 2012, 03:03:06 PM »
I am trying to create a call filter in our Oaisys Tracer to not record calls in certain states. It seems like the easiest way to do this is with an ANI List. I have about 150 area codes i need in the list and entering these one by one seems brutal. Is it possible to do a csv import or something like that to create a list all at once?
Thanks!
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Mattmayn
Global Moderator
Hero Member
Posts: 1069
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Karma: +14/-0
Re: Import list into Oaisys Tracer?
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Reply #1 on:
August 08, 2012, 07:23:39 AM »
I haven't used the latest version of their software so I can't say 100% that you can't. I know that you couldn't before.
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LGregg
New Member
Posts: 1
Karma: +0/-0
Re: Import list into Oaisys Tracer?
«
Reply #2 on:
August 13, 2012, 01:28:51 PM »
Hello,
Linda Gregg, OAISYS Product Manager, here.
The best way to create a Do Not Record list for area codes is by way of an ANI list, then a call filter based on this list. When doing this it may save time if you consider using Pattern Matching and Wild Cards; more information can be found starting on page 100 of our Admin Guide:
http://www.oaisys.com/downloads/OAISYS_Version_7.2_Administration_Guide.pdf
Our product does not currently allow a way to import a list, however we are always looking for ways to enhance our product. I have documented this request as Product Enhancement Request #55291. Please email me directly at linda_gregg@oaisys.com if you would like to follow the status of this request.
Thank You for using OAISYS!
Linda
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Mattmayn
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Re: Import list into Oaisys Tracer?
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Reply #3 on:
August 13, 2012, 02:45:12 PM »
Linda,
Thanks for joining and giving some input on the forum! It is great having some manufacturer support around every now and then.
Matthew
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acraig00
Contributer
Posts: 29
Karma: +3/-0
Re: Import list into Oaisys Tracer?
«
Reply #4 on:
August 14, 2012, 09:05:12 AM »
wow! thanks for the response. I did create an ANI list with patterns and wildcards. I entered them all manually, which took quite a while, so that would definitely be a useful enhancement.
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