When we did our Mitel Upgrade last December, we kept our 5000 and Mitel cleaned it up, upgraded it to a current state and added MAS and AWC. We also "downgraded" our VM from "enterprise" to basic VM. So, whereas our VM was in a separate Win2K3 box, now it's in some solid state cards inserted directly into the 5000.
Amazingly, no one ever told us about Nupoint nor had I heard of it.
We're on a 5 year lease directly with Mitel, so we can add things at will if we want - it will just increase the monthly payments.
So, my question post is...should I ditch the basic VM and go to NuPoint? It looks like it integrates nicely with MAS, and therefore it integrates nicely with UCA and UC Mobile. It just looks like it's a more integrated solution.
Or, should I be happy with what I have and avoid headaches that I might not even realize are out there? I don't even know what the cost is, so it may be a moot point anyway.
Thanks for your feedback.
Adam in DC