Mitel Forums > Mitel MiVoice Business/MCD/3300

5550 IPconsole

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tag:
I am having problem with 5550 IP Console, when i called to internal extension cannot hear console's voice to the extensions, but user's voice can hear to console.
All the outside caller can hear the voice....any one tell me what will be the reason?
Console Appl ver.3.2.1.8
system ICP mxe R8.0
Company all the extensions are IP(5330 & 5212 & 5302 sets) this happence to all the extensions....withing the extension no problem.

ralph:
One way audio issues are almost always networking issues.
Lets start by finding out the following:
What is the IP address of the 5550?   (also need subnet mask and gateway)
What is the IP address of the 3300?   (also need subnet mask and gateway)
What is An IP adress of a phone you cannot talk to?   (also need subnet mask and gateway)

Does the 5550 have more than one NIC?

Ralph

tag:
IP address of the 5550  -  IP:192.168.24.101/Subnet :255.255.255.0/Gateway:192.168.24.201
IP address of the 3300 -   IP:192.168.24.1/Subnet:255.255.255.0/Gateway:192.168.20.1(this is a network core switch IP address)
All the Other phones are on 192.168.26.0/24 Gateway:192.168.26.201
5550 installed on PC so two IP will be reserved for it!( am i right or wrong?)

Under options router address for each subnet is given and network default router also added.

v2win:
If you go under All IP Telephones select the 5550 and ping an IP phone then do the reverse select an IP phone and ping the 5550.

chadmaynard:

--- Quote ---IP address of the 3300 -   IP:192.168.24.1/Subnet:255.255.255.0/Gateway:192.168.20.1(this is a network core switch IP address)
--- End quote ---

If this is correct then your 3300 can't route to 192.168.26.0/24 (or anywhere for that matter).

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