change name for a extension/handset

[mayerfeld]

I wanted to change the name for an extension.  I made the change in both
1) sys admin->telephone directory management->telephone directory assignments.
2) Sys admin->voice mail->voice mailbox config.
When you dial the extension, the old name still comes up. What am I doing wrong?

Thanks!

[acejavelin]

This sounds like pre-MCD software... Changing it in the Telephone Directory is irrelevant and it needs to be changed in either Station Service Attributes or User and Device Attributes (probably the latter), it is towards the top of the device section.

[mayerfeld]

Found it under "User configuration"
Thanks!