Mitel Forums > SIP On Mitel
5330 Handsets and SIP configuration
cmeilleur:
Hey all. I Am new to Mitel products, and am attempting to set up 3 Mitel 5330 phones in SIP mode for a customer that requires Mitel phones for political purposes.
Now, I work for a VoiP service provider, so IP telephony is nothing new to me. However, i can't get a grasp on this Mitel phone, lol.
I have gotten the phone to connect to out TFTP server, no problems there. However, When trying to log into the phones web ui via http all I get is a page asking for a tftp server address. (image attatched) Also to note that the phone is attempting to download sip5340ttnlang_en_US.bin from out tftp server, which i don't have / can't find.
When trying to Telnet to the phone, i get " Invalid userId/Password ". where would telnet user info be input, and how can i get the Web page for the phone to come up. the software load on this phone reads out as:
R8.0.04.00.01.09
BOOT 04.00.01.09
Thanks a million to anyone that can shed some light on this for me.
Warm Regards,
Chris Meilleur
acejavelin:
This might help: http://edocs.mitel.com/UG/EN/5320_5330_5340_SIP%208.0_UG_EN.pdf
I am in a unique position where I work that half my time is spent with "traditional" telephone equipment (Mitel, ESI, Avaya) and half is spent working as a system administrator of a Broadsoft Broadworks SIP platform... I spent many hours trying to get the Mitel phones to work properly in SIP mode and was about 90% successful and then hit a wall and finally gave up, I was able to get voice calls, msg waiting, and most platform features to work, but BLF List functions and few other things are just not possible with Mitel's implementation of SIP. It has been a couple years since I did any work with them so I don't know how much I can help, but I did everything from the above document, Google, and some config guides I found on various websites (that I unfortunately do not have bookmarked anymore).
cmeilleur:
Thanks ace for that. I didn't have the V8 edoc. That being said, I am still no further ahead. I think that the phone failing to find that sip5340ttnlang_en_US.bin file is what is causing me grief. The Manuals all point to the web configuration tool, when it is not present. I think the phone needs that BIN first. One indication that leads me to this conclusion is the we page that comes up when i browse to the phone. it says "Please select and download your language." I have it set to English. As a test I am changing it to "Franch" ( I LOL'd a little at that one, being as it is my 2nd language). The TFTP server got a request for sip5340ttnlang_fr_FR.bin.
Any one know where i can get this BIN from? I read somewhere that we need to get it from the reseller that sold us the phones, but they are clueless. Interesting that they don't know what I am referring to when Mitel is one of their biggest products.
Regards,
Chris Meilleur
acejavelin:
Yeah, its coming back to me slowly now... you will need to load the actual firmware file via TFTP prior to getting much further... Mitel no longer publicly provides SIP firmware since the shutdown of http://sipdnld.mitel.com a few years ago, but the last public released version was v8.0.0.4 and I am pretty sure it contains everything you will need for any Mitel dual mode phone. It can be found here:
http://www.4shared.com/zip/R6pEpX28/MitelSIPphones_8004.html
Also, voip-info.org can get some more information using SIP mode on these phones, try starting here: http://www.voip-info.org/wiki/view/Mitel+Phones
EDIT: I can probably dig up the Broadworks-Mitel Interop document if you think it will help, there is a lot of BW specific info in there, but it might help if you are looking to auto-config sets via some type of provisioning server, just let me know.
cmeilleur:
Thanks again ace. Unfortunately the download does not contain files for the 53XX phones, only 3000 and 52XX. I do have the Broadsoft partner config guide. Is that what you are referring to.
The Ultimate endgame here is to get the phones online and registered, using config files if possible from either our tftp server or our web provisioning server. However, i cant seem to get the config files right. Even using the MN_xxxXXXxxxXXX.cfg and MN_Generic configs with base settings, i cant get t he phone to even attempt sip auth to the PBX.
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