Calls are ended after redirecting announce

[ralph]

if you dial 105 from your phone (not through Auto Attendant) is there a delay between the time you hit '5' and when the phone rings? 
So that was a no?

You're going to have to look to see if you Ext 105 is in a different tenant that the VM ports.

Ralph

[eciroglu]

How can i set this? I couldnt understand; from outside number to extension 105 or from other extension to extension 105?

Thanks.

Volkan,

[ralph]

From any phone dial '105'.   It can't be an outside line for this test..   After you dial the '5' count the seconds from the time you dialed the '5' until you hear ringing.

Ralph

[eciroglu]

When i call 105 from anther extension, it is ringing. If i answer, it is mutually speaking. If i dont answer, its mailbox number (mailbox 3) answers call. Everthing is normally working.

Thanks.

Volkan,

[ralph]

Ok.  Check to see if your VM ports are in the same tenant as the ext 105

Ralph

[eciroglu]

I have already noticed that my license area don't cover tenanting. So, Tenanting is assigned as 'No' at the license option.

May it be the source of this problem?

Thanks.

Volkan,

[bobcheese]

I didn't think you can tenant vmail ports?

[eciroglu]

How can i set the operation of tenanting VM ports without tenanting license? Which menu consists this parameter?

[ralph]

Bobcheese is probably correct - you may not be able to tenantize a VM port.

Do us a favor and take a screen shot of your mailbox 105 and let us take a look at it.
Or better yet, use PSR from your PC, log into your 3300, edit extension 105 then edit mailbox 3 and post it here.   We'll take a look to see if there is something obvious.

Ralph

[eciroglu]

There is a screenshot of mailbox 3 in the attachment. Please say me if it is correctly configured.
 
Thanks.
 
Volkan,

[ralph]

That is mailbox 0.
Where is mailbox 3?

Ralph

[eciroglu]

It's configured exactly the same with mailbox 3. Mailbox 3 or mailbox 0, it doesn't matter.

Thanks.

Volkan,

[eciroglu]

This problem has been solved after system upgrade.

Thank you for your precious replies.

Volkan,