Mitel Forums > Mitel MiVoice Business/MCD/3300

Details on the ACD RTE output

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daj:
Does anyone have any detail on the output from the ACD RTE (Port 15373) on the Mitel?

That is, what is it telling me?  How can I interpret this

thanks

chadmaynard:
Do you have access to download the data interface specification guide? It is listed along with all of the other product documentation now I think. Grab that and go to the middle of the document and you will see the ACD Real Time Event syntax and examples.

daj:
I don't have a password to MiSN -- I did request one via Mitel but have had nothing back

chadmaynard:
You can get this document without MiSN. It is provided as product documentation.

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