Hi,
Could someone explain if it is possible to have an advertised extension number to the public that when they call it there is an announcement played to them that calls may be recorded etc... before it then goes to an internal group of call handlers to answer the call?
Is this possible with a 3300 system? if so could someone please explain the best way of doing this?
Also can calls be recorded with the default system or are additional add-ons required?
Help very much appreciated
Thanks in advance