Embedded Voicemail,

[tag]

  I am having problem with embedded guset voicemail: i can't leave MSG to a room, the caller is routing to an operator & when i called from guest room to voice mail hunt gruop it saying "that mailbox number is not valid". but all the extensions mailbox were working? could any one tell me what will be the problem? I am using 3300 mxe R8.0.

tag

[ralph]

Tag,
Can you upload a screen shot of a mail box with the problem?

Ralph

[tag]

thanx buddy... when i go site i will capture & post..........
tag

[steverowlands]

Hi,

Send a screenshot - does your extension start with 0 ?

[Mattmayn]

What happens when you dial the VM pilot number and enter the mailbox in question? After you are prompted of course.

[MitelMania]

sounds to me like the mailbox is set up as a hotel Mailbox and isnt "checked in".. if you call the room it forwards t ovoicemail and you hear "You are being transferred to... the operator" that means the mailbix is in a hotel room checked out status...  you need to either set up a PMS interface to the voicemail or log into a front-desk type mailbox and check the guest room mailbox in....

this feature is done so that it eliminates hotel guests getting stale messages from previous guests when they check in
-Christopher

[tag]

I did not know that that has to be done with like that.....So that I have not tested yet with PMS  i only tested with checkout room...So i need to check iwth PMS/Front office........


thanx very much for help.

[tag]

it works..when i did check in form front office....
thanx for ur help