What I mean is...if I decide to use my softphone at work (on my laptop and using a Logitech headset) instead of my deskphone, I have a high frequency of calls dropped by the other party, when the other party is an automated menu that I have to "press 1 for sales, 2 for tech support, 3 for whatever."
Since I'm an IT guy (and newer phone guy), I make a lot of calls to places like this and frequently, the calls just drop. If I call back via the deskphone, they don't. I think it's because these systems I'm calling into detect no activity and drop me before I can press the virtual keypad.
Does this make sense? And if so, is there something I can do about it?
Also, when I'm dialing out via softphone, the ringing is not as "normal" as a desk phone. It almost sounds like, but not quite, two near simultaneous rings happening at the same time.
Thanks for suggestions or advice on this.
