Author Topic: Removing a number from the 3300  (Read 7712 times)

Offline ralph

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Re: Removing a number from the 3300
« Reply #15 on: April 12, 2012, 08:24:31 AM »
Not what I meant.
When the phone is ringing, what button is it?
I'll need to know the phone model and the counting from the botton up what button is it?  Button 1, 2, 3 etc.

Ralph
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Offline samclarke

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Re: Removing a number from the 3300
« Reply #16 on: April 12, 2012, 09:15:36 AM »
Apologies,

Up from the bottom it's button 9.

Phones are Mitel 5212 IP Phones

Thanks,

Offline ralph

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Re: Removing a number from the 3300
« Reply #17 on: April 12, 2012, 11:01:58 AM »
what happens when you try to delete it?

Ralph

Offline samclarke

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Re: Removing a number from the 3300
« Reply #18 on: April 12, 2012, 11:19:39 AM »
Hi Ralph, sorry for my ignorance, but i don't see a delete option anywhere

Sam

Offline samclarke

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Re: Removing a number from the 3300
« Reply #19 on: April 12, 2012, 11:26:52 AM »
Also - It's ringing on one persons phone as said before, but it's not coming through on button 4(9 from the bottom) on the phone anymore, it's coming through as if someone were calling them directly.

Not sure if that's any help
Sam

Offline ralph

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Re: Removing a number from the 3300
« Reply #20 on: April 12, 2012, 11:53:41 AM »
I'm stuck.
You may have to contact your var.

Offline samclarke

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Re: Removing a number from the 3300
« Reply #21 on: April 12, 2012, 12:01:55 PM »
Right, ok.

I think all i need to do now is delete the phone as the keys are deleted, but as stated before, the option you asked me to look for wasn't there. it seems like we're so close yet so far - and now i have an added problem with the user in question not knowing if someone's calling her direct, or calling the line we now want to cancel.

Sam


 

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