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Author Topic: ACD Reports  (Read 3173 times)

Offline gimitel

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ACD Reports
« on: May 09, 2012, 03:09:56 PM »
Hello Mitel friends,

I am building an ACD Call Center on my Mitel 3300 ICP Cxi. Every month i want to generate a ACD Report. Is there a way i can generate the acd report without buying expensive hardware or software ?

Regards,

gimitel
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Offline ralph

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Re: ACD Reports
« Reply #1 on: May 09, 2012, 03:17:45 PM »
What software are you using for reports?
PrairieFyre will do this.

Ralph
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Offline bluewhite4

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Re: ACD Reports
« Reply #2 on: May 09, 2012, 03:22:09 PM »
I am unaware of any free software to allow for ACD reporting.
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