Author Topic: Trunk is not permited  (Read 3166 times)

Offline edmir

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Trunk is not permited
« on: March 23, 2012, 05:42:08 AM »
Hello to all,
I am very new in Mitel PBX, I used asterisk in many variants before.
My problem is that I can not call outside using trunk from SIP phone and DECT phone.
I think problem is some permision but I really can not find where is it.
From phone 5330 Minet everything works OK.
As  trunk I use one analog line from Panasonic PBX. Settings for SIP phones and 5330 are same as I can notice.
If someone can help I will very appreciate it.

regard
Edmir 
« Last Edit: March 23, 2012, 05:51:00 AM by edmir »


Offline ralph

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Re: Trunk is not permited
« Reply #1 on: March 23, 2012, 06:44:37 AM »
What is the error you're getting when you try to dial out on the trunk?

Ralph

Offline edmir

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Re: Trunk is not permited
« Reply #2 on: March 26, 2012, 03:14:42 AM »
hi,
on dect I have tone, tu-tu-tu, like you dial wrong number
but on SIP Xlite I have error "forbiden" or something similary.
Regards

Offline ralph

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Re: Trunk is not permited
« Reply #3 on: March 26, 2012, 06:11:06 AM »
There are a couple of things to look at first.
1- Be sure the Class Of Restriction (COR) is the same for the SIP phone as it is the 5330 phones.
2- Be sure the Class of Service is the same.   

Those two items as the most common areas of failure.

Ralph

« Last Edit: April 23, 2014, 04:03:49 PM by ralph »

Offline edmir

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Re: Trunk is not permited
« Reply #4 on: March 26, 2012, 10:20:06 AM »
Everytihg is same, even in SIP capabilities I can not find something that looks like problem

Offline ralph

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Re: Trunk is not permited
« Reply #5 on: March 26, 2012, 11:23:58 AM »
You may have to do a Wireshark capture of the Xlite trying to make a call.
Perhaps someone here can take a look at the capture and see why it's failing.

Ralph

Offline edmir

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Re: Trunk is not permited
« Reply #6 on: March 27, 2012, 04:34:53 AM »
O, I will, thank you anyway, it is like you done for me everything hehe


Offline x-man

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Re: Trunk is not permited
« Reply #7 on: April 01, 2012, 10:24:43 AM »
Make sure you have 'allow trunk calls over DPNSS' in your class of service.


 

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