Author Topic: Mitel 3300 Trunk issue  (Read 3858 times)

Offline MitelUK2010

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Mitel 3300 Trunk issue
« on: March 19, 2012, 05:34:10 PM »
I have an issue with some trunks -

Inbound calls come in over a dpnss link, outbound on a qsig. If I try and re route always the main number to an external destination in night service, which goes out over the qsig, it won't work. The call seems to go back out the dpnss for some reason.

Any clues?


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« Last Edit: March 19, 2012, 08:53:59 PM by ralph »


Offline martyn

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Re: Trunk issue
« Reply #1 on: March 19, 2012, 07:02:48 PM »
There might be a need for a CCS trace or something similar to see why this might be happening. Sounds a little odd, but there must be a reason for it!

Offline bobcheese

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Re: Trunk issue
« Reply #2 on: March 19, 2012, 07:13:31 PM »
what about in day service? Is the COR/COS of the trunks different for day and night? What is 'dpnss/qsig diversion enabled' set t in system options?

Offline ralph

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Re: Trunk issue
« Reply #3 on: March 19, 2012, 08:51:25 PM »
Check the COR of the originating trunk.  It needs a COR that allows it to dial our via the qsig ARS route.
Then check the COS.  Be sure it's set to allow public network to public network connections.

Ralph

Offline MitelUK2010

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Mitel 3300 Trunk issue
« Reply #4 on: April 01, 2012, 02:46:35 PM »
Thanks for response. Turned out to be qsig diversion in system options


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