Mitel Forums > Mitel MiVoice Business/MCD/3300

How to change time on Mitel 3300 - Free NTP Servers

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ralph:
Because of the calls we've been getting, here's how to change your time.

Pre: ver 4.0 Log into the system, at the 1st screen click "Group Admin" 
1st option is to change time. 
Remember it's in 24 hour format.
Here's a link with screen shots:  How to change time on 3300

Ver 4.0 and later:
1) You can still change the time as listed above.
2) You should be using a time server.  If your time doesn't automatically change then chances are you're not.  Log into the administration tool, then System Properties, then System Settings, then Date and time.  You can set the time there or you can enable use of an NTP server.   For the server you can use pool.ntp.org.   Be sure to set your time zone.  It it can't find the NTP server you could have 1 of 2 issues:  (A) you DNS servers aren't set in the system IP properties or (B) your firewall is blocking external NTP access.  See your firewall admin.
3) From maintenance commands enter: writedatetime <year><month><day><dayofweek><hours><min><secs>

Ralph

bobcheese:
hey ralph, we are looking at using adobe captivate to create a 'video pdf' of how to do this (and others) which we will issue to customers at the end of an install. This will include adding users in user config, backing up the system and, of course, changing the time.

ralph:
Wow.  Any chance you'd mind sharing so we can publish it here?

Ralph

martyn:
Just for reference, there are local ntp servers for each region, for example au.pool.ntp.org will give you a much closer time source in Australia, and reduce any difference between the actual time source and the 3300.

By using the ntp pool servers you are assured that you will always get a response, unlike if you just specify one particular server, which could drift, or become unavailable from time to time.

ralph:
Thanks martyn,
Anyone use any other pools?

Ralph

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