Continuing with my theme of getting apps to work outside of the office as well as inside the office, I was trying to test Video Calling from UCA from outside the office. The Softphone part works. The Video portion really relies on the AWC. However, when I attempt this, the collaboration client times out with a
"Connection to AWC server did not complete. Your computer could not connect to the AWC server."
So, UCA works. Softphone works. That means I'm talking to both the UCA Server and the PBX (5000 series).
Also, the webportal of the AWC server works. So I can get it publicly. But the collaboration client is the thing that's failing, so I'm guessing that once again it's going to come down to ports in the firewall.
If anyone has a list, please let me know. I definitely have some ports to try now that I think of it. Will report back.
Adam in DC