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I have seen this. Been frustrated by it many times.It only seems to be a problem with just a hand full of auto attendants or IVRs.Only once have I actually been able to resolve it. We found a protocol mismatch. But, thinking about it, there was also something else we came up with. Some command in the SX2000 interface. "<something>early"I can't quit remember it. I know it was done from the SX2000 telnet interface. Hopefully that will tickle someone else's memory.Ralph
Programmed override codes and issue has cleared.