Author Topic: Prevent DSS Ringing Pickup  (Read 2215 times)

Offline bluewhite4

  • Global Moderator
  • Hero Member
  • *****
  • Posts: 1041
  • Country: us
  • Karma: +20/-0
    • View Profile
Prevent DSS Ringing Pickup
« on: January 24, 2012, 08:03:51 PM »
I have a customer who needs a DSS/BLF of their boss, however the boss does not want them the ability to answer their line via that DSS/BLF. Any suggestions on how to disable this?


Offline bluewhite4

  • Global Moderator
  • Hero Member
  • *****
  • Posts: 1041
  • Country: us
  • Karma: +20/-0
    • View Profile
Re: Prevent DSS Ringing Pickup
« Reply #1 on: January 24, 2012, 08:14:20 PM »
I knew I posted this question too quickly. I found the answer.

Setting "Call Pickup Directed Accept" to No of the DSS/BLF watched extension, prevents the host set from picking up that call.

In other words if 104 had a DSS/BLF of 105, and the COS of 105 has "Call Pickup Directed Accept" set to No, 104 won't be able to answer 105's line when 105 is ringing.

Offline ralph

  • Mitel Forums Admin
  • Hero Member
  • *****
  • Posts: 5741
  • Country: us
  • Karma: +468/-0
  • Published Author: http://amzn.to/2dcYSY5
    • View Profile
Re: Prevent DSS Ringing Pickup
« Reply #2 on: January 25, 2012, 06:10:24 AM »
Thanks for updating. 
I didn't know that.
Learned something new.

Ralph


 

Sitemap 1 2 3 4 5 6 7 8 9 10