Hello,
New to Mitel and the 3300 ICP, and I have inherited the management from the previous administrator. I was removing mailboxes which were no longer in use the other day and was mis-informed regarding a extension and deleted a mailbox which was still in use.
This was not a big deal as the user did not have any voicemail, and we just recreated the VM box. However, since then, the voicemail has been calling the operator whenever the operator transfers a call to that extension and it goes to voicemail.
Calling on a Direct Dial number for that extension does not cause the voicemail ringback. It is only when the call is being transferred from the operator extension for sure, and possibly any extension.
Any assistance on what I am missing would be appreciated.
I should add, there was a thread similar to this previously by someone else, and unfortunately the information contained within did not help.