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Mitel 3300 & OCS - Ring on deskphone and softphone

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xmarshallx:
Hi,
I have been testing integrating our Mitel 3300 system with Office Communications Server 2007 and Exchange 2007 UM. So far all the testing has gone well and I have got to the point where the 3300 system is now linked to the OCS via a sip trunk with calls succefully routing between the two systems and users able to access the Exchange UM functionality by phoning into the Auto attendant from there softphone, deskphone or via an external line.

The issue I am trying to resolve now is to make the users Communicator softphone appear as if it is the same extension as their deskphone, so if a call comes in for a users extension, both the deskphone and softphone will ring. I have previously enabled this functionality for multiple Mitel handsets by using the "Multicall" or "Key System" functions but so far this does not seem possible for an extension on a sip trunk.

I investigated how Mitel enabled this functionality on their own "Yourassistant" softphone however it seems the your assistant actually shows up in the Mitel system like a normal mitel handset so the multicall feature can be enabled.

I tried setting up a dummy extension with a multicall enabled for the desired internal extension. Then doing a call forward always to the softphone extension but this does not work, the multicalls to the dummy extension do not forward only calls placed directly to the dummy extension.

Finally I have found some references to "Mitel Mobile Extensions" which I believe would give this functionality. Wondering if anyone has any experience with this and the setup and costs involved or if anyone has any ideas on another way to get this functionality working.
Thanks in advance.

Chakara:
  Extension mobility is another server and has costs.  But have you seen the newer Ringing Groups feature that I think came out in v8 of the 3300ICP.  I believe it would fix your problem....



TUK:
Hi xmarshallx, (and everyone)

HAPPY NEW YEAR!

I'm so envious!!  :o  How have you linked your 3300 with OCS? - I only ever get BUSY or ERROR when I try to dial OC from my Mitel phone.

I have the latest 3300 sw release and have successfully configured it for dialing Exchange UC.

What settings do you have in your SIP peer profile and network element? ...and anywhere else i haven't thought of!

Also, i presume you are using an OCS mediation server - is that right?

Any advice from you or anyone else here would be much appreciated

Many thanks,

Thad

trobichaux:
I, also, would really like to know how you got this working. I've created everything that I can think of configuring, but I still get a "404 Not Found" error when I try to dial using OCS.

jgshier:
Anyone get this working? We are running 8.0.9.20 Thought we could do it with this version.

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