Author Topic: How to set day/night mailbox for one extension on nupoint?  (Read 3168 times)

Offline maxcheung

  • Contributer
  • *
  • Posts: 9
  • Karma: +0/-0
    • View Profile
How to set day/night mailbox for one extension on nupoint?
« on: July 12, 2011, 10:28:32 PM »
I search on internet, in can work on embedded voice mail, but i use the same way to program on nupoint vm, when 3300 change to night service, user call still going to day mailbox. is it programmable on nupoint VM? thank you.

----------------------------------------------------------------------------------------------------
DID = 1000
Console DN = 1000
Phantom Key Appearance = 1001 (for Mailbox and lamp)
Nametag Huntgroup = *1001
Mailbox for night messages = 1001
Message notification for Night MB = (Key programmed as needed)
Call rerouting for 1000 = Day(none), Night (*1001)

Call flow Day:
Caller dials into 1000
Call rings Console and is answered
If unanswered, call routes to the voicemail autoattendant.

Call Flow Night:
Caller dials into 1000
Call routes to Nametag Huntgroup *1001
Call routes to voicemail (Quick message for mailbox 1001)
Mailbox 1001 answers and takes message
Message lamps are turned on where programmed.


Offline Chakara

  • Hero Member
  • *****
  • Posts: 607
  • Karma: +2/-0
    • View Profile
    • Kyle Petree
Re: How to set day/night mailbox for one extension on nupoint?
« Reply #1 on: August 11, 2011, 11:13:07 PM »
  Perhaps converting the mailbox to a Call Director would work. Actually, I know it would if you have that available.

-Chak


 

Sitemap 1 2 3 4 5 6 7 8 9 10