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Author Topic: Dropped Calls  (Read 2876 times)

Offline pakman

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Dropped Calls
« on: August 04, 2011, 10:09:06 AM »
I've got two locations reporting calls are getting dropped after about 1 minutes. These are local and long distance calls to businesses so cell phones are out. I looked at some of the logs on the PBX's nothing stands out is there a way to tell on the PBX if calls are being dropped? Version 4.1

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Online ralph

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Re: Dropped Calls
« Reply #1 on: August 04, 2011, 10:20:49 AM »
What kind of trunks?
If SIP, what kind of firewall?

If PRI have you done a 'DTS RE <PLID> last 24' on the circ?  Did it show any errors?  Is it all 100%?

Ralph
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Offline pakman

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Re: Dropped Calls
« Reply #2 on: August 04, 2011, 02:40:17 PM »
I do use SIP and performed the command you posted there was no errors and I called our provider looks like it was on there end and everything is working again.

Thanks,
Derek
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