Author Topic: analog phone off embedded analog board can not accept incoming call  (Read 5066 times)

Offline wyeee

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Version 10.2

I programmed an analog phone off the embedded analog board (on ONSp1):
 Following forms are provisioned:
  - ONS/OPS Circuit Descriptors
      Uses all defaults (Transmission: SHORT; Flash Type: Normal; Ring frequency: National; Set Type: National; ...)
 - Analog Sets
      Uses all defaults (besides assigning my extension number. Non-Busy Ext. is set to No)
 - Station Attributes
      Assigned all default values (COS is set to 5 which is pretty much all defaults)
 - User and Device Configuration
      Assigned name/department/location

Now, I can
  - get dial tone from my analog phone
  - make outgoing calls from my analog phone to internal numbers (Caller ID OK)
  - make outgoing call to external numbers (Caller ID is verified OK) through existing SIP trunks

However, I can not call my analog phone from internal or external phones
 - On external/internal SIP phones, I get 486 BUSY from 3300
 - On internal Minet phones, I get "NO DISTB"

I don't think I need to provision Analog Trunks since I am using embedded analog board and all external trunks are SIP trunks.

* The thing is, I don't have any Analog Line License in License and Option Selection. Is that what prevented calls from being delivered to my analog phone? How come the outgoing calls worked without the analog line license?
* In COS form, is there anything special settings for analog phone?

Thanks,




Online ralph

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Re: analog phone off embedded analog board can not accept incoming call
« Reply #1 on: July 28, 2011, 12:08:29 PM »
Won't need an analog license for an embedded analog line.

It appears to me that your phone is in Do Not Disturb.

Look up the DND cancel code in the feature access codes and dial it on the phone.

You can check to see if it is in DND by entering "Loc fe ext 486" in the maintenance commands.  It will show you if it's in dnd.

Ralph

Offline wyeee

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Re: analog phone off embedded analog board can not accept incoming call
« Reply #2 on: July 28, 2011, 12:41:22 PM »
Ralph:

You are right. It's working now. Thanks so much.

I have DND set to No in COS already (when all incoming calls are 486ed). I don't know why DND is the default behavior of an analog phone.

William

Online ralph

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Re: analog phone off embedded analog board can not accept incoming call
« Reply #3 on: July 28, 2011, 01:08:12 PM »
Quote
I don't know why DND is the default behavior of an analog phone.

It's not.


 

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