Hello all,
Where i am, we have people responsible for manually switching Day/Night mode on/off each day. Sometimes, they will forget and we have customers hearing the standard night message at 10am and think we are a bunch of slackers
I've had a look at the Scheduler section, and it seems fairly straight forward, but I have to ask: if I set the Scheduler to switch Day mode on at 9am and someone got in at 8:30am and switched Day mode on, would this cause issues?
The documentation in the Help section of the Mitel box (3300 Cxi) doesn't address this question.
Would this scenario work? This way, if someone was late or called in sick, the Day Switch would automatically cut in at 9am regardless, but we'd have the option to do it earlier.