« previous next »
Pages: [1]   Go Down

Author Topic: Get Caller ID from SRC events  (Read 2479 times)

Offline dk39dj24lsm

  • Contributer
  • *
  • Posts: 5
  • Karma: +0/-0
    • View Profile
Get Caller ID from SRC events
« on: May 20, 2011, 06:03:32 AM »
Hi,

I've just installed the SRC and managed to capture call start/stop events.
I can't see anywhere the caller/called ID (just the DN). How these ID's can be obtained?

Thanks,

Arian
Logged

Offline dk39dj24lsm

  • Contributer
  • *
  • Posts: 5
  • Karma: +0/-0
    • View Profile
Re: Get Caller ID from SRC events
« Reply #1 on: May 20, 2011, 09:28:45 AM »
Still me!

It's obvious that the caller/called ID's are not supplied by the SRC.
These informations are available in different ways (monitoring the device with Mitai functions, or even SMDR). The question is how to associate the infos provided for example by Mitai (callid) with those supplied by SRC in order to identify the call?

Thanks,
Logged

Offline ralph

  • Mitel Forums Admin
  • Hero Member
  • *****
  • Posts: 5768
  • Country: us
  • Karma: +469/-0
  • Published Author: http://amzn.to/2dcYSY5
    • View Profile
Re: Get Caller ID from SRC events
« Reply #2 on: May 23, 2011, 08:25:06 PM »
What are you using for Call Recording?

Ralph
« Last Edit: March 03, 2014, 08:22:58 AM by ralph »
Logged

Offline dk39dj24lsm

  • Contributer
  • *
  • Posts: 5
  • Karma: +0/-0
    • View Profile
Re: Get Caller ID from SRC events
« Reply #3 on: May 25, 2011, 02:14:31 PM »
Hi,

We're developing our own  recorder since 2003, we've just joined MSA in order to be compliant with Mitel.

Arian

Logged

Pages: [1]   Go Up
« previous next »
 

Sitemap 1 2 3 4 5 6 7 8 9 10