Hi
We have just had a Mitel 3300 system installed. I was wondering if the system can show who's phone you are picking up when you activate the pickup feature. At the moment if user 1 calls user 2 and user 3 activates call pickup, user 1's name is displayed. I would rather know who's phone I am picking up.
Strangely, if an external call comes into user 1 and user 2 picks up the call, user 1's name is displayed for 1 second before reverting to the external number.
Any help would be greatly appreciated.
Thanks