The text that is shown while on a trunk connection is always locally generated and is programmed on the Trunk Attributes page. This is probebly shared through SDS so removing at one location will also remove at the other side. (if programmed logical) There is no need to have text against internal trunks.
Ok, that started me in the right direction. I can now change what is displayed on the phone when calling between locations and I know what COS I'm using for Trunk call. Now what happens is:
I call john in local office. my phone displays extension and the name "john" on my phone.
I call Mark in a remote office on a second 3300. My phone Displays extension and "I can't do that Dave" (i have to keep myself amused)
What I want to happen is for Mark's name to display on my phone when I call him in the remote office.
could this be fixed my having the phone directory from both locations replicated to each other? if so, how would I set that up?
thanks for your help.