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Call History
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Topic: Call History (Read 3665 times)
MitelUK2010
Sr. Member
Posts: 201
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Call History
«
on:
January 26, 2011, 11:02:31 PM »
Any idea of how to have 1 pilot number that rings 2 DN's and generates call history on both - devices are in 2 different locations. Bearing in mind that call history will only be generated on the prime line.
Thanks
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limamikeseven
Contributer
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Re: Call History
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Reply #1 on:
January 27, 2011, 01:02:22 AM »
I'm afraid the only way we going to get this right is by checking TMS stats, I have tried a couple of things to no avail. sorry
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bluewhite4
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Re: Call History
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Reply #2 on:
January 27, 2011, 08:11:44 AM »
Actually what about using a ring group, that rings each person's prime DN? I haven't tested this, it was just thinking about it, and in my head it should generate the desired call history on each of the phones.
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limamikeseven
Contributer
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Re: Call History
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Reply #3 on:
January 27, 2011, 08:15:36 AM »
That will work, plus you can name the ring group so people can distinguish between calls.
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MitelUK2010
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Re: Call History
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Reply #4 on:
January 27, 2011, 09:23:14 AM »
Ring group will only generate call history on thefirst member of the group. Ive tried a PRG with the same result.
When you say TMS - could you ellaborate?
Thanks for the advice
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MitelUK2010
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Re: Call History
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Reply #5 on:
January 27, 2011, 08:55:37 PM »
Any one any other thoughts?
Much appreciated - i am not to confident this can be achieved, i reckon its a DCR
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limamikeseven
Contributer
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Re: Call History
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Reply #6 on:
January 28, 2011, 03:10:26 AM »
The TMS(telephone Management system or otehrwise referred to as a call logger. the Mitel outputs SMDR and the TMS reports on numbers dialed from or calls received on a specific DN.
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MitelUK2010
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Re: Call History
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Reply #7 on:
January 28, 2011, 08:51:38 AM »
Ahhhhhh, every day is a school day. I understand how it functions but was unsure of the abbreviation.
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