Automatically insert / Dialing number 9

[hvm2809]

Hello Mitel Community

The system information:
System: ICP 3300 CX controller
Software: Mivoice Bussiness Release level 10.0 SP1

The requirement:
Some extensions need to automatically insert / dial  number 9 when picking up the handset before dialing. Please help show me how to set-up / programing in systems

Thanks you in advance

[acejavelin]

This is one of the things that is sadly not possible on the MiVoice Business system without extensive reworking of ARS and renumbering of everything in the system.