Change outgoing CLID based on what phone line you pick

[nickil333]

Is there a way in version  9.3.0.24 for a user to be able to change the outgoing number on their phone just by pressing a button on the phone?
The user needs to be able to keep the current extension and DID but then we need to have the ability to change the masked number when placing some outgoing calls just based on the work that they do we cant have the number masked the same for all outgoing calls. Is there an easy way to do this on the system?

So basically i want the user to be able to pick up her phone pick what ext she wants to call as and then dial

[ddog511]

Not sure what system you have, so I don't know if you have the same options that I do, but, this is what I am doing -

I have an MXeIII contoller and we use CPN substitution for Caller ID info.  There are 2 places to configure this - DID Ranges for CPN Substitution where you set up the internal extension to External number mapping and then CPN Substitution where you add the index numbers from DID Ranges.  We have 2 SIP trunks coming in, so I have to add the indexes on both trunks in this form.  YMMV.

[nickil333]

We have an MXE3 controller and we use the CPN substitution as well but the issue is even if the person picks the other multicall on the phone it still dials out as the normal ext of the phone not the one that was selected

[johnp]

Is Non-Prime Public Network Identity enabled in the users COS?

[nickil333]

This is exactly what i needed to turn on Thank you very much.