Author Topic: New to This forum and MItel  (Read 449 times)

Offline Huggy bear

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New to This forum and MItel
« on: May 15, 2025, 01:02:16 PM »
Hello all, I was not sure where to place this since i am new to forums in general.
I am new to the IT world and the use of Mitel.
My question is:
I did get a request to fix the voice mail that is being directed to the users' email and from there the user listens to it on their machine.
Where do i go in the settings to fix this, so i can help this user.

1.point me in the right direction/ path to fix
2.Is there any more info needed
3.thank you

I would have looked at our documents, but the previous IT team didn't do much of that and i will make documentation


Some info
IP phone is a Mitel 5320e
Micollab
MiVoice Business


Online johnp

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Re: New to This forum and MItel
« Reply #1 on: May 15, 2025, 01:43:38 PM »
Think you should look in MiCollab/Nupoint for the mailbox, might needs the advanced option

Offline Huggy bear

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Re: New to This forum and MItel
« Reply #2 on: May 15, 2025, 03:17:41 PM »
Thank you!


 

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