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Huggy bear:
Hello all, I was not sure where to place this since i am new to forums in general.
I am new to the IT world and the use of Mitel.
My question is:
I did get a request to fix the voice mail that is being directed to the users' email and from there the user listens to it on their machine.
Where do i go in the settings to fix this, so i can help this user.

1.point me in the right direction/ path to fix
2.Is there any more info needed
3.thank you

I would have looked at our documents, but the previous IT team didn't do much of that and i will make documentation


Some info
IP phone is a Mitel 5320e
Micollab
MiVoice Business

johnp:
Think you should look in MiCollab/Nupoint for the mailbox, might needs the advanced option

Huggy bear:
Thank you!

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