Mitel Forums > Mitel MiVoice Business/MCD/3300

Is there an easier way to set/change speed dial buttons?

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johnp:
Yes end user can do a long key press to change a 6900 series phone, but an admin approach to mass changes might be my suggestion

acejavelin:

--- Quote from: ddog511 on May 09, 2025, 04:55:01 PM ---Another option - don't.

Let me explain.  When we switched from the 5212 to the 6920 units, we standardized every classroom on a specific set of speed dials.  From there, if they want to add a speed dial, we let them but they have to do it manually.  For this phone, they can hold the speed dial button down and will eventually get the options to add the speed dial information.  Not sure that's an option in your case, but it has really cut down on the 'can you set this key for me' type of requests.  We do still get them from time to time from office staff, but the classroom staff have accepted that this is now the standard.

--- End quote ---
This is the way... 100%.

Either that or train their IT people to make the changes... or start charging them by the hour to do it, and if you on-site time is more expensive than remote, tell them a site visit is needed. Once you tell them that this is going to be a few hundred bucks every time you do this, they may be more open to a standard layout that is stagnent. DSS/BLF changes are one thing, regular speed dials can be done by the user or IT staff.

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