Password Length Limitation on MiVoice Business 5000

[jlopez]

Hi everyone,

I'm currently working with a MiVoice Business 5000 system and attempting to register a SIP Trunk with our carrier. However, I’ve run into an issue with the SIP authentication.

The carrier provides a SIP password that is 32 characters long, but it seems the MiVoice system only supports a maximum of 26 characters for the SIP trunk authentication password field.

I’ve searched through the documentation and configuration menus, but I haven't found any setting or workaround that allows me to extend or bypass this limit. Has anyone encountered this problem before? Is there any way to expand the password field length in MiVoice Business 5000 or any workaround for this issue?

Any insights or suggestions would be greatly appreciated.

Thanks in advance!

[Tech Electronics]

jlopez,

I am not sure what version you are on, but the latest version 6.3 SP7 is set to 49 characters not 26.

Out-bound Username: This field applies only if the SIP peer requires registration or call authentication. The username is provided by the SIP peer. The MiVoice Office 250 uses this username as part of the SIP Digest Credentials in the SIP Request. The username is limited to 64 characters.

Out-bound Password: This field applies only if the SIP peer requires registration or call authentication. The password is provided by the SIP peer. The password is limited to 49 characters.

You may want to try an MBG or some other SBC that can do what you need for credentials if your version doesn't allow for it.

You may also be in the wrong forum if you mean the Aastra 5000 and not the Inter-Tel 5000 that Mitel bought out. I can move this thread if you need me to.

Thanks,

TE

[acejavelin]

jlopez,

I am not sure what version you are on, but the latest version 6.3 SP7 is set to 49 characters not 26.

Note his is using a "MiVoice Business 5000"... not a MiVoice Office 250 or "5000"... I think he is referring to the old Aastra platform, not the old Intertel platform.