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Author Topic: Ignite Make Busy codes  (Read 1404 times)

Offline fishhead64

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Ignite Make Busy codes
« on: January 31, 2025, 03:33:52 PM »
I can see how to add Make Busy codes in YSE.
Is there functionality to let the Agents create them Ad Hoc?
Ex. Working Ticket 12345

Or I create the "Working Ticket" part and let them add the ticket number.

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Offline ACDeezNutz

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Re: Ignite Make Busy codes
« Reply #1 on: February 05, 2025, 11:30:05 PM »
YSE is the only place I've ever seen it.  It's not agent controllable.
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