What are the proper steps to delete a resilient idle set extension (IP Device Only)? I've encountered SDS alerts when I've done this in the past.
The steps that I use are:
1. Ensure user is logged out
2. Remove the secondary element in the primary MCD User and Configuration Services form > Save > wait for synchronization
What I see on the secondary MCD after the save on the primary is the extension with "Hosted on 'primary MCD' and the idle set user associated. Also, in the User and Services Configuration form, the number has a circular green icon.
Should I simply delete from the secondary?
I need to delete from the primary so that I can re-create as a different service (Hot Desk / Multi-device)