Mitel Forums > Aastra - MiVoice Office 400 and MiVoice MX-One

RTP ports for Astra A300

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robert.moore:
Hi Team,
 I have an Old Astra A300 with sip trunks . I am looking for the ports to open in the router.
Any information will be appreciated .
Thanks.
 Kind regards ,
Robert

robert.moore:
I am really struggling to get voice in this system . Incoming /outgoing rings but there is no voice each way . Any suggestion will be extremely helpful.

 Thanks

bojo387:
Isn't the Intelligate the precursor to the MiVO400? If so, then maybe it follows the port usage of the 400.

robert.moore:
Very good point . I thought that as well but it does seem to be .
The peculiar thing is  I have a web access to the system and there is no NAT settings in it .
 Thanks

bojo387:
no NAT setting under the SIP Trunk's Network interface?
Try to find the Indirect Switching setting (Relay RTP data via communication server) or similar and enable it to test.
Have you taken a packet trace from either the PBX side or router side to see at which leg the RTP is lost?

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