Author Topic: Call History on 6930 sets  (Read 1190 times)

Offline acejavelin

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Call History on 6930 sets
« on: January 05, 2024, 01:56:05 PM »
I recently did a new install of a MiVoice Business 3300 in a medical facility, and it's been working well but the IT guy got ahold of me today and said that the call history on the 6930 phones isn't showing "second missed calls" meaning when they are on a call and a second call rings in on the Multicall appearance of the prime DN of the phone, it doesn't show in the phones embedded call history as a missed call, but if I give them a Call History key via the Mitel server it shows the calls there. Anyway to adjust this behavior in the 6930 set's embedded Call History application or am I going to have to put Call History keys on a hundred sets?


Offline lundah

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Re: Call History on 6930 sets
« Reply #1 on: January 05, 2024, 03:56:58 PM »
The built-in Call History on the 6900 sets only shows history on the prime line.

Offline acejavelin

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Re: Call History on 6930 sets
« Reply #2 on: January 05, 2024, 09:30:45 PM »
The built-in Call History on the 6900 sets only shows history on the prime line.
Kind of what I figured... Thanks for confirming.


 

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