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Author Topic: 6867i locked me out  (Read 2900 times)

Offline Bas

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6867i locked me out
« on: October 10, 2023, 10:52:14 AM »
Hello,
I've a strange issue with a 6867i. The last weeks the DHCP failed many times, the utp cable is well and DHCP is delivered when I use a test device.
Yesterday I power cycled the phone and I got the message firmware update, after that I can't login with the default admin password and the web ui is refusing connection.
I hope someone have a suggestion / solution.
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Offline dilkie

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Re: 6867i locked me out
« Reply #1 on: October 10, 2023, 01:31:02 PM »
Is it connected/registered with a Mitel call server?
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Offline Bas

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Re: 6867i locked me out
« Reply #2 on: October 10, 2023, 02:06:17 PM »
It is connected to a mypbx u100.
In emergency mode I can update the firmware but after reboot a new firmware is loaded without default password and no web ui.
« Last Edit: October 10, 2023, 02:35:15 PM by Bas »
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Offline Bas

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Re: 6867i locked me out
« Reply #3 on: October 10, 2023, 02:32:06 PM »
It
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Offline dilkie

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Re: 6867i locked me out
« Reply #4 on: October 10, 2023, 02:35:39 PM »
take a deep breath and steady yourself, no need to be nervous

;)
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Offline Bas

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Re: 6867i locked me out
« Reply #5 on: October 10, 2023, 02:57:49 PM »
Quote from: dilkie on October 10, 2023, 02:35:39 PM
take a deep breath and steady yourself, no need to be nervous

;)

I have problems with the editor of this forum. Tomorrow I will block the internet access of the phone on the firewall. Probably I get a clue of the rough firmware.rv
« Last Edit: October 10, 2023, 04:00:21 PM by Bas »
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Offline Bas

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Re: 6867i locked me o
« Reply #6 on: October 11, 2023, 06:59:06 AM »
Solved, it was a redirecting issue. After blocking the phone in the firewall, I saw a connecting attemp to an external voip provider. The phone was registered in a redirecting service, so after a Factoring reboot I was locked out.
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