Author Topic: getting rid of trunk alarm MiVB 8.0 MXE III  (Read 770 times)

Offline Crowtalks

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getting rid of trunk alarm MiVB 8.0 MXE III
« on: August 29, 2023, 01:06:21 PM »
A couple of years ago, our system was migrated from PRIs (two) to SIP trunking.

One of the results of that move was a major trunk alarm as 85% of the trunks are offline.

I came onboard a few months ago as an inhouse telephone tech guy and I disabled the 46 PRI channels to no effect.

What procedures would I actually need to do to get rid of the trunk alarm so we will actually be able to know when there is an actual major alarm going on in the system.

Thanks, Jim


Offline ZuluAlpha

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Re: getting rid of trunk alarm MiVB 8.0 MXE III
« Reply #1 on: August 29, 2023, 03:25:49 PM »
The PRI's are in Trunks > Digital > Digital Trunks.

There's an order it'll make you do it in, but I think you delete the Digital Trunks, then the Digital Links, then you can delete any Trunk Groups you had with those in it. Then there won't be any to alarm.

I can't remember the exact order but it keeps telling you if you wrong and why like "I can't delete this until you remove it from this form" type of guidance.

Offline Crowtalks

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Re: getting rid of trunk alarm MiVB 8.0 MXE III
« Reply #2 on: August 29, 2023, 03:32:07 PM »
OK, thanks!


 

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