I've got a hotel with an SX-200ICP rel 5.0.2.3. I have the auto attendant set up and the single digit transfer mailboxes created. I cannot get calls to ring on the LDN on the console so I had to set those 2 options to 0 and use form 19 to route the call. I also cannot get the external transfer to reservations to work. I've checked system option and option 21 is enabled. Form 30 has no restrictions. Form 20 has no members in any group. I made sure the voicemail ports are set to LD. When dialing the internal number that's forwarded to the speed dial, it works. When pressing option 2, it rings once then goes to fast busy. The COS for voicemail has trunk to trunk, external call forward and abbreviated dial access, same as the single line extension COS. There is no tenant interconnect restriction. I even added a CPN to the single line extension. Any ideas what I'm missing here?
