Mitel Forums > Mitel MiVoice Business/MCD/3300

5201 IP Phone configuration

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interopPbxs:
Can someone provide me some help in setting up a 5201 IP Phone.

Here is what I tried:

- Added a new User
- Set Device Type to 5201 IP
- Set the Mac Address to the phones MAC.

Not sure what is missing I could not find any documents that shows the required steps.

There is no dial tone on the phone when the handset is picked up.

I have configured several 5212 IP phones by following the same steps. So the DHCP server that I am using works for these phones.

Chakara:
  What type of switch are you using?  Can  you tell if the phone is powered?  If it is a manageable switch you should be able to look at the mac address and/or arp tables to see if the phone is getting an address . . .

  Just a thought...

-Chak

bluewhite4:
Do you have a solid MWI light on it?

interopPbxs:
The MWI light is flashing.

From the DHCP Lease Viewer I see the device's MAC address with an assigned IP address. The lease type is "Config Reserved".

Mattmayn:
Have you tried rebuilding the user and this time wait for the MWI to go solid and then you the set registration code to register the phone and the look in user config to see if you have the MAC there. You may have been off by a character or something. I know I will look at numbers sometimes and think they are the same just because I assume since I entered it that it must be right.
It may not make a differnce but it may help you out.

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