Switching VM Licenses to a different extension

[jhamaker]

Hello
I am a local administrator for my company's MiVoice Business system (ver 9.1).

I am interested in changing several extension numbers to realign with our departments.

Extension 126 on our system is the conference room speaker phone which does not have a voicemail license. I would like to change the extension number to one of our currently unused extensions, or to a completely new extension number. Then I would like to make extension 126 a regular workstation phone with a voicemail license.

Our currently unused extensions which have a VM license are 114, 118, and 131. Extension 131 would be the one I would like to swap with 126.

[lundah]

What voice mail are you using? Embedded (programmed within the MiVB system administration tool), MiCollab/NuPoint, or something else?

[jhamaker]

That's a good question, and one I can't answer. It's possible I don't have access to that level of the system. I have looked through the entire dashboard and I haven't been able to find an option related to applying licenses to extensions.

[lundah]

The mailbox licensing will depend on what voice mail is being used. For the embedded and MiCollab/NuPoint voice mail, it's just licensed per mailbox. So if you have 120 mailbox licenses, you can program 120 mailboxes; no "transfer" of license is required as long as you are at or below your licensed mailbox limit.