Mitel Forums > Mitel MiVoice Business/MCD/3300

Translating dialed digits

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interopPbxs:
We are not requiring users to dial office codes. However we do not want to fail the call or force the user to redial. We have other PBXs that we interop with and have been able to setup translations on them to handle this.  However on Mitel I did not find any other way to accomplish this accept for using System Speed Call Assignment option.

ralph:
Mattmayn has it right - if you are dialing accross a network to another system.  I'm still unclear on this.

If you are dialing to another PBX you can do this no problem.

Create two routes.   
  1st route is for if the user dial the outside number.  In the digit mode delete everthing except the extension number and route it accross your network.
  2nd route is a normal 4 digit dialing plan.  Route it accross your network.
  3rd route if wanted - route out the CO's (just in case your network goes down)

If your phones are all on the same net work, you may have an option of setting up a "loop back" route, where you set up an IP route to your own PBX and route those calls to that.

Ralph

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