Can someone she some light on name tag hunt groups?
I need to have a UK DID number forwarded on-net to a Mitel PBX in France but I do not want the originating caller ID to appear.
I created a name tag huntgroup on UK PBX and set to call forward to any extension. When the call is forwarded it displays the originating external callers ID.
I prefer it to display the name tag hunt group teldir name *BUSINESS*NAME*
I also tried to forward the name tag hunt group to nupoint call director flow in France- the mailbox answers and the call flow works, but the same result on txfr calls the originating external caller ID is displayed.
The point of this exercise is to create a dedicated customer support number for a client. It will ring to call director for scheduling purposes and transfer to either ext/ring group/hunt group during business hours and a voicemail box after hours.
Maybe COS or FCOS option that I am missing??
Never a dull moment!