MOH on call ringing ring group

[lundah]

I have a department that wants callers that 0 out of their auto attendant to hear MOH instead of ringback. The 0 out destination is a Ring Group that rings non-prime appearances on 2 phones. I have a call coverage set against the Ring Group that sends the calls to a RAD and offers dial out of queue, but I can't figure out how to play MOH instead of ringback between the RAD messages. Any way to do that?

[johnp]

Did you add a music source under the coverage service ivr settings? Think it uses this after the rad.

[lundah]

Did you add a music source under the coverage service ivr settings? Think it uses this after the rad.

Yes, this works. I'll throw another RAD message earlier in the flow.