HCI/CTI Support in MCD 5.0

[martyn]

For those that have already had a play with it, and possibly put one in to production, has anyone found where they have now hidden the HCI/CTI call control option that used to be on the licence and option screen?

I am trying to import our standard COS options CSV and for every COS that we have HCI/CTI enabled I get an error back saying that the "HCI/CTI Basic Telephony option or TAPI support must be in effect."

Has anyone come across the error, or know where they have shifted the HCI/CTI setting to?

[v2win]

Do you have Mitai/Tapi Computer Integration enabled in the system option form?

[martyn]

Do you have Mitai/Tapi Computer Integration enabled in the system option form?

There isn't that option in the system option form.

In the meantime I found the answer. A simple one in the end. A reboot fixed the issue. 

I would say that the HCI/CTI services weren't running, and so a reboot started them up, and all was fine again!

[v2win]

Doh I meant the license and option form