Does anyone have the exact NuPoint menu options needed in order to edit Call Flow menu prompts? Per a note in the call flow tool "You can record the audio for this action by dialing into your mailbox and pressing the * key. Then follow the instructions. You will need the Action ID mentioned above."
However, I can't seem to get to the right area as I'm not being prompted for the Action ID. The prompt for the greeting does come up, but there is no prompt for the action id number.
The recordings using our microphones sound muffled and I'd like to try using the phone handset.
The NuPoint Info Guide has very limited information "IMPORTING/CREATING AUDIO FILES
Audio prompts are required in a call flow to provide instructions and/or options to the caller.
These audio files can be recorded by the user at the PC, or imported through the Web View
Call Director tab. Alternatively, users can record prompts over the telephone by following
prompts within Call Director"
Thanks